Type
Bingo Cards
Description

These bingo cards contain the following answers:

open an account
sell a Halloween item
Get A Lead
Sell an item from d24
Sell a Major Appliance d29
Sell an item from D27
Sell an item over $299
Sell a Snack Pop or Candy
Tell A Customer about an AHS
Fill out a Bravo Card
Mention V.O.C to Customer
Sell A Piece of Lumber
Sell A Christmas Item
Tell a Customer about HD.Com
Sell an item from D23
Sell a furnace filter
Have a sell for $1.05
Sell a pack of Leaf bags
Sell a combo kit
Endorse a customer agreement
Sell an HDPP
Do A Cash Strip of $300
Sell a sheet(s) of drywall
Record A recovery

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Financial Literacy Terms Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

one who takes risk and initiative to set up their own business entrepreneur
tax paid on business profits corporation tax
amount of pay you ear before any deductions are made gross pay
these are taken away from the tax amount you owe tax credit
the principle states that you cannot make a profit from insurance indemity
amount of pay you take home after all deductions net pay
an entrepreneur must be will to take this in order to set up a business risk
this principle state that you must tell the whole truth when applying for insurance utmost good faith
this type of checking account pay customers interest interest bearing
to designate oneself as the payee by signing a check endorse
a written order used to tell a bank to pay money from an account to a check holder check
Electronic Funds Transfer EFT
a check written to this person payee
not enough money in the account to cover the check insufficient funds
this type of account one person can make withdrawals single
this type of account are owed by more than one person joint
things that are necessary needs
things you would like to have wants
when you set money aside for a "rainy day" emergency funds
The amount of money you allocate to pay for items budget
everything you need, want or do requires what money
when you take money out of your bank account withdrawal
the amount of money you have available in your account balance
person identification number PIN
check returned to drawer's account and funds are withdrawn check clearing

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Safe Workplaces Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

occupational health and safety OHS
Rules for workers Policies
anything to do with work Occupational
anywhere you do your job Workplace
Workplace health and Safety WHS
Steps you take to complete your work tasks Procedures
Tell this person about danger at work Supervisor
Don't lift goods over this limit 15kg
Wear these when giving First Aid to someone for a cut Gloves
Use this to alert customers to a wet floor Sign
When lifting always bend from this part of the body Knees
Always use this to stop tripping on an extension lead on the floor Tape
Never lead cartons on the floor because people can .... on them Trip
Use this to carry heavy loads Trolley
When not using a Stanley knife always withdraw this Blade
All employees must wear this in many workplaces PPE
A First Aid kit should always be kept in a ...... place Secure
Employees must follow these procedures if there is a fire, accident or emergency Evacuation
Work together to keep your workplace .... safe
people who buy things from a store are called......... Customers
Different stores use different safety ........ Policies

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Marketing Crossword Puzzle

Type
Crossword
Description

This crossword contains the following questions and answers:

activity that supports or provides active encouragement for the furtherance of a cause, venture, or aim. Promotion
Activity that supports or provided active encouragement for the furtherance of a cause, venture, or aim. Promotional Mix
websites and applications that enable users to create and share content or to participate in social networking. Social Media
A press release, news release, media release, press statement or video release is a written or recorded communication directed at members of the news media for the purpose of announcing something ostensibly newsworthy News Release
A pull strategy is where interest for a specific product or service is created within a target audience that then demands the product from channel partners. Pull Policy
Actions intended to convince individuals to purchase a good or service. Consumer Promotions
a thing that motivates or encourages one to do something. Incentives
a small open-fronted hut or cubicle from which newspapers, refreshments, tickets, etc., are sold. Kiosks
In marketing, promotion refers to any type of marketing communication used to inform or persuade target audiences of the relative merits of a product, service, brand or issue. Product Promotion
the activity or profession of producing advertisements for commercial products or services. Advertising
Sales promotion is one level or type of marketing aimed either at the consumer or at the distribution channel (in the form of sales-incentives). Sales Promotion
the notice or attention given to someone or something by the media Publicity
a voucher entitling the holder to a discount for a particular product. Coupons
pertaining to or designating a sale in which the buyer in order to get the item desired must also purchase one or more other, usually undesired, items Promotional Tie-Ins
A marketing approach that demonstrates the goodwill of an organization or individual in order to boost its public relations appeal. Institutional Promotion
the business of selling products or services directly to the public, e.g., by mail order or telephone selling, rather than through retailers. Direct Marketing
the professional maintenance of a favorable public image by a company or other organization or a famous person. Public Relations
A marketing policy aimed at distribution centers to encourage their promotion of a product or services to their customers. Push Policy
marketing activities that are executed in retail between these two partners. Trade Promotions
an amount to be paid for an insurance policy. Premiums
a structured and long-term marketing effort which provides incentives to repeat customers who demonstrate loyal buying behavior. Loyalty Marketing Program
focuses on touting the benefits, ideas, or philosophies of your business, or its entire industry, to enhance or repair its reputation rather than selling a product or service. Institutional Advertising
treated as singular or plural Means of mass communication in the form of printed publications, such as newspapers and magazines. Print Media
the most expedient means to transmit information immediately to the widest possible audience Broadcast Media
a regularly updated website or web page, typically one run by an individual or small group, that is written in an informal or conversational style. Blogs
method of placing online advertisements on web pages that show results from search engine queries Banner and Search Engine Ads
The rate at which something occurs or is repeated over a particular period of time or in a given sample. Frequency
an activity or series of activities that boost the sales of a product or service, usually in the short-term. Promotional Advertising
an Internet advertising term for a Web page ad that uses advanced technology Rich-Media

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Customer Service Week Crossword Puzzle

Type
Crossword
Description

This crossword contains the following questions and answers:

Your most important communication tool when you’re on the phone is your _____. voice
Another word for internal customer is _____. coworker
Taking personal responsibility for a customer’s complaint is taking _____ o w n e r s h i p
You sound more relaxed and friendly when you _____ while talking on the phone. s m i l e
You start each call with a friendly ____ g r e e t i n g
Offering a customer additional products or services is cross-selling or _____. u p s e l l i n g
With angry customers it’s important to let them do this, _____. v e n t
A positive one will make your day better. a t t i t u d e
The annual celebration of the importance of customer service is _____. (3 words). CustomerServiceWeek
Customer complaints should be seen as _____ to improve service. opportunit
Delighting your customers means _____ their expectations. exceeding
When speaking with customers you should vary the _____ of your voice. Tone
The people you serve each day. customers
Anticipating problems, heading them off and alerting customers is being _____. proactive
Treat each customer as if they’re the _____ one you’ll deal with that day. only
Customers who have their complaints satisfactorily resolved tell an average of how many people? five
The most important customer service skill is _____. listening

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Accounting Terms: Back to Basics Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

describes the sources and uses of cash for a reporting period Statement of cash flows
charge for using money until repaid at a future date Interest
security that represents ownership in a corporation; holders exercise control by electing a board of directors and voting on corporate policy Common stock
amount by which a company's value exceeds the value of its individual assets and liabilities Goodwill
class of ownership in a corporation that has a higher claim on its assets and earnings than common stock Preferred stock
net sales minus cost of goods sold Gross profit
record within an accounting system where increases and decreases in a specific asset, liability, equity, revenue, or expense are entered and stored Account
process of allocating the cost of an intangible asset to expense over its estimated useful life Amortization
an entry that increases asset and expense accounts, and decreases liability, equity ad revenue accounts Debit
income statement, balance sheet, statement of changes in owner’s equity, and statement of cash flows Financial statements
customers and other individuals and organizations who owe a company Debtors
journal entry at the end of an accounting period to bring an asset or liability account to its proper amount and update the related expense or revenue account Adjusting entry
total cost of an asset less its accumulated depreciation Book value
an asset created by selling products or services on credit Accounts receivable
method to assign cost to inventory that assumes items are sold in the order acquired FIFO
entity created by law and separate from its owners Corporation
inflows of assets in exchange for products and services provided to customers as part of a company’s operations Revenues
length of time an asset will be productively used in the operations of a business Useful life
occurs when expenses exceed revenues Net loss
merchandise a company owns and expects to sell in its normal operations Inventory
estimate of amount to be recovered at the end of an asset's useful life Salvage value
expense created by allocating the cost of plant and equipment to periods in which they are used; represents the expense of using an asset Depreciation
resources owned or controlled by a company that provide expected future benefits to the company Assets
a liability created by buying products or services on credit Account payable
obligations due to be paid or settled within the longer of one year of the operating cycle Current liabilities
equals a corporation’s accumulated net income (loss) for all prior periods that has not been distributed to shareholders Retained earnings

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MARKETING AND RETAIL VOCABULARY WORDS Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

What it costs your store to purchase from a supplier. cost
Setting prices based on cost. Usually prices are set as a multiple of cost, such as 1.2 times the cost. Costorientedpricing
Setting prices based on what customer is willing to pay for. DemandorientedPricing
Setting prices based on competitor's prices. Setting prices lower than a competitor will generally draw more customers to your store. CompetitionorientedPricing
Method used to deliver advertising messages to the public, such as TV or radio. media
A series of questions asked to a selected group of people. survey
Person who collects money from customers in a retail establishment. Cashier
Person who replenishes shelves in a store. stocker
The exterior of a store generally facing the street including signage and windows. storefront
A period of prolonged recession. Depression
A period of rising prices Inflation
The difference between what consumers want and need and what the available resources are. Scarcity
A program that allows workers to choose their work hours. flextime
The process of selling over the telephone. Telemarketing
Tangible items of monetary value that satisfy needs and wants. goods
The revenue of your store minus all expenses over some period of time. Profit
The total amount of goods a business has. These may be in a backroom or out on the sales floor. Sometimes referred to as stock. Inventory
The number of people who will see or hear an advertisement. reach
The percentage of the loan amount that you must pay in interest each year (example 9% per year). Interest Rate
The Steps taken to collect marketing information required to make intelligent business decisions. Market Research
Payments to employees based on hours or days worked. wages
A group of similar people with the same type of product needs or wants who may potentially buy a certain good or service. Market
Opinion of customers about a particular aspect of a business, such as a customer service. CustomerSatisfaction
A list of information about a target market, such as age, income level, ethnicity, occupation, attitudes, lifestyle, and geographic residence. Customer Profile
The four basic marketing strategies, called the four Ps: product, place, price, and promotion. Marketing Mix
The projection of probable future sales in units or dollars. Sales Forecasts
Statistics that describe a population in terms of personal characteristics such as age, gender, income, marital status, ethnicity, education, and occupation. Demographics
Commercial exchange between nations that is conducted on free market principles, without tariffs, import quotas, or other restrictive regulations. free trade
The process of letting another company use a trademark, patent, special formula, company name, or some other intellectual property for a fee or royalty. Licensing
The process of selling the same product and using the same promotion methods in all countries. Globalization
A brand name, brand mark, trade name, trade character, or a combination of these elements that is given legal protection by the federal government. Trademark
The struggle between companies to attract new customers, keep existing ones, and take away customers from other companies. Competition
The sale price of a product; the assumption is that consumers will buy the product with the lowest price. Price competition

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The Gift of the Magi Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

The item Della sold hair
The item Jim sold watch
The reference made about the Bible Magi
The item Della gave Jim Chain
The item Jim gave Della Combs
A literary element where a reference is made Allusion
A literary element where something unexpected happens Situational Irony
The amount of money Della received for selling her item Twenty dollars
The name of the author O Henry
The amount of years the author spent in jail three
The state the author was born in North Carolina

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TEST 3 - BANKING AND SIMPLE INTEREST Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

An account at a bank that allows a customer to deposit money, make withdrawals, and make transfers from the funds on deposit checking account
A financial institution licensed to receive deposits and provide financial services to the public bank
Adding money to your account deposit
taking money out of your account withdrawal
a piece of paper that tells a bank to pay money from an account to the payee on the paper check
looks l ike a credit card but money is immediately taken out of checking account when this is used. debit card
an electronic transfer of money directly into your checking account direct deposit
insufficient funds in the account or a negative balance overdraft
automated teller machine atm
to use a debit card you need to know your _________ pin
in this type of checking account, only one person can make withdrawals single
a record of all transactions in your checking account check register
a withdrawal from your account shows up as a _________ on your register debit
a deposit to your account shows up as a __________ on your register credit
a printed statement that you get in the mail that shows all of your transactions and current balance bank statement
money the bank adds to your savings account as payment for using your money interest
interest that is calculated only one time on the original principal simple
the original amount your deposit to open a savings account principal
the account balance after the interest has been added future value
the piece of paper you give the bank when making a deposity to your account deposit slip
the receiver of the transfered funds (from a check) payee
signing the back of a check written to you saying you are the payee endorse
what does the "r" stand for in the simple interest formula? rate

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Personal Finance Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

median on exchange currency
debt instrument issued for a period of more than a year bonds
trusted payment credit
lending; a grant loan
putting money to use by purchase or expenditure investing
monetary payment; received for good or services income
a share, right, or title in the ownership of property interest
preserving saving
supply of goods kept on hand for sale to customers by a merchant stocks
the amount charge interest rate
an estimate often itemized of expected income and expenses budget

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Marketing Vocabulary Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

Someone who starts a business. Entrepreneur
The process of dealing with or controlling things or people. Management
The action or business of promoting and selling products or services,including market reasearch. Marketing
Obtain a financial advantage or benefit,especially from an investment. Profit
Caused by a change in the exchange rate. Loss vs. Gain
Advertise or promote. Market
People employed in an organization or engaged in an organized undertaking such as military service. Personnel
The activity or profession of production get advertisements for commercial products or services. Advertising
The action of raising someone to a higher position or rank or the fact of being so raised. Promotion
A complete list of items such as property,goods in stock,or contents of a building. Inventory
An estimate of income and expenditure for a set period of time. Budget
A person who purchases goods and services for personal use. Consumer
A person,company,or country that makes,gross,or supplies goods or commodities for sale. Producer
A person who gives financial or other support to a person. Patron
A person that'll charge a price somewhat higher than the customer payed to the producer. Whole Sale Price

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