Type
Word Search
Description

This word search contains the following answers:

appreciate
confident
slightly
evaluation
gather
tone
whine
contribution
option
candidate
sleep on
pick up the job
budget
view
depend
counteroffer
mesh
qualified
stock
firm

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QA S4X Behaviors Observations Bingo Cards

Type
Bingo Cards
Description

These bingo cards contain the following answers:

Be Warm & Friendly
Set Clear Expectations
Own It
Show Appreciation
Discover Needs
Be an XFINITY Ambassador
Listen & Respond
Make It Effortless
Used the Caller's Name
Sounded Excited About Comcast
Asked Probing Questions
Thanked Customer for Loyalty
Offered a Summary of The Call
Offered MyAccount App
Provided Caller with Empathy
Picked Up on Caller's Cues
Power Words for Confidence
Offered Personal Experience
Discussed Channel Line Up
Used Courtesy Phrases
Heard "I Love My Job" comment
Sounded Authentic & Genuine
Displayed a "Can Do" Attitude
Used Account Clues for Assist

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Professionalism Vocabulary Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

to build confidence through teamwork and open, candid communication trust
to treat one another with dignity, and fairness, appreciating the diversity of our workforce and the uniqueness of each person respect
to say what we mean, to deliver what we promise, and to stand for what is right integrity
– to speak up, without fear of retribution; to be accountable for one’s actions responsibility
individual’s attitude toward work and dedication to completing a job work ethic
to be truthful in all our endeavors, to be honest and forthright with one another, with our customers and our community honesty
reliable, trustworthy, accountable, steady dependability
being on time punctuality
cooperative or coordinated effort on the part of a group of persons acting together as a team or in the interests of a common cause teamwork
reflection of opinion, work ethic, initiative attitude
doing something on your own without being told or given special incentive initiative
conducting oneself according to the highest standards of industry professionalism
a person who has commanding authority or influence, someone who keeps members focused on a goal, makes sure everyone understands the goal/task, watches the timeline, sets a good example leader
a set of moral principles, dealing with what is good and bad and with moral duty and obligation ethics
quality or state of being certain confidence
to act or work with another or others, act together or in compliance cooperation
following a line of conduct as though it were a profession professiona
response or opinion of a customer or the receiver of a service feedback
form used to grade the employee’s work performance evaluation
treating the customer with utmost respect, listening to customer needs, providing the best product/service to meet customer needs customer service

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POLITICAL PARTIES Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

promotes community and social responsibility Democratic
Political party against gun control Republican
/The republican party is for ______ restrictions Immigration
Party that believes consenting adults can choose sexuality but companies can refuse service Libertarian
Party intolerant of racism,sexism,homophobism, and ageism Green Party
Party that believes in a limited government Republican
The democratic party is a fan of _____taxation Progressive
The green party believes in no ____penalty Death
A group that seeks to elect candidates to public office Political Party
Followers of Andrew Jackson Jacksonians
Jacksons Opponents Whigs
The Republican and Democratic Parties Major Parties
Governement action based on firm allegiance to a political party Partisanship
One of the political parties not widely supported Minor Party
supported by 2 parties Bipartisan
General agreement among various groups on fundamental matters;broad agreement on public questions Consensus
A conflicting group Faction
Parties based on a particular set of beliefs, a comprehensive view of social, economic, and political matters Ideological Parties
Differences in political views held by political parties Political Spectrum

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College/Career Word Search

Type
Word Search
Description

This word search contains the following answers:

pride
independence
character
job
fulfillment
happiness
success
options
engineer
work force
student
boss
supervisor
graduate
diploma
certificate
masters degree
associates degree
bachelors degree
major
employee
manager
construction
confidence
determination
welder
counselor
cosmetologist
mechanic
coast guard
navy
marines
air force
army
trade school
transfer
career
community college
university

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Financial Terms Crossword Puzzle

Type
Crossword
Description

This crossword contains the following questions and answers:

When you’re investing or saving, this is the interest that you earn on the amount you deposit, plus any interest you’ve accumulated over time. Compoundinterest
A number used by banks and other financial institutions to measure a borrower’s credit worthiness. FICOscore
The difference between your assets and liabilities. networth
The process by which you choose what proportion of your portfolio you’d like to dedicate to various asset classes, based on your goals, personal risk tolerance and time horizon. Assetallocation
Commonly referred to as fixed-income securities. Bonds
The increase in the value of an asset or investment — like a stock or real estate — above its original purchase price. Capitalgains
The process of buying or selling securities over time in order to maintain your desired asset allocation. Rebalancing
Also called equities or shares. Stocks
This is the process of paying off your debt in regular installments over a fixed period of time. Amortization
A type of mortgage in which the interest you pay on your outstanding balance rises and falls based on a specific benchmark. ARM
An account held by an impartial third party on behalf of two parties in a transaction. Escrow
A mortgage that carries a fixed interest rate for the entire life of the loan. Fixed-rate mortgage
Employer-sponsored retirement plans, such as pensions, in which the employer promises a specified retirement benefit based on a formula that may include an employee’s earnings history, length of employment and age. Defined-benefit plans
Companies often use these as management incentives. stockoptions
The payments you make to an insurance company in return for protection from financial losses within the scope of your policy. Premium
Used to determine your taxable income, minus any additional IRS-qualified deductions that you’re eligible to take. AGI
A person who is financially dependent on your income, typically a child or an adult relative you may support. Dependent
A standard amount that can be used to reduce your taxable income if you decide not to itemize your deductions. Standarddeduction
A qualified expense that the IRS allows you to subtract from your adjusted gross income, which further reduces your taxable income. Itemizeddeduction
A type of policy that provides additional liability coverage beyond what your home, auto or boat insurance may provide. Umbrellainsurance

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Graphic Design and Illustration Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

The extension given to a Photoshop document. .psd
An application within Adobe Photoshop and other Adobe applications that bridges the other Creative Cloud applications. Adobe Bridge
Command that searches for blacks and whites in an image to rearrange color tones. Auto color
Works with images that need some lightening and darkening in highlights and/or shadows. Auto contrast
Adjusts the tonal balance of colors to show detail in highlights and shadows. Auto tone
Command that lets you make simple adjustments to the tonal range of an image. Brightness/Contrast
Command to allow you to replace colors that are opposite the color cast in your image. Color balance
The process of scanning or importing images into the computer so they can be converted to editable digital images for enhancing, retouching, and restoration. Digital Imaging
Measurement of resolution in dots per inch, for printing documents. Dpi
In the Edit menu, it allows you to adjust the amount of the effect you are applying. Fade Command
A tool for quick positioning; like using your own hand. Hand tool
A graph that shows the highlights, shadow, and middle tone properties of an image in the Levels dialog box. Histogram
Displays the before (gray) and after (black) histograms to show the changes made in an image. Histogram Panel
An option in the Resample box to maintain image quality. Intelligent Unsampling
Adds pixels in between the actual pixels and deteriorates the image sharpness and quality. Interpolation
Quality of light in an image. Luminosity
Panel in Photoshop that helps the designer to see portions of an image. Navigator panel
Scanner’s default setting Optical resolution
In Photoshop, displays commands used for each particular panel. Panel menu button
Display many options for your image, and help modify and control information about your project. Panels
Individual colored square dots/ they are the smallest picture elements on your computer screen. Pixels
Measurement of resolution in pixels per inch, for viewing on computer screens. Ppi
To change the resolution of an image size. Resample
Determines the amount of detail in an image. It is measured as dpi (dots per inch) for printing documents, and ppi (pixels per inch) for your computer screen. Resolution
Tool used to rotate the image view nondestructively. Rotate view tool
A way to use the zoom tool by clicking and dragging to zoom in on an image. Scrubby zoom
Used for carefully correcting overexposed or underexposed areas in photographic images. Shadows/Highlights command
Displays options for each selected tool.. Tool options bar
Format that can be read by any graphic application. Universal format
Making a compressed copy of a folder so that it can be sent electronically as one file. Zipped

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Interview crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

The person who asks the question in an interview. Interviewer
A question that follows a closed question in order to gather more information. Follow-Up Question
The person who answers the questions in an interview. Subject
A question that is limited to a specific piece of information or a simple "yes" or "no" answer. Closed Question
A question that allows an interviewee to answer in any number of ways. Open Question
A brief written account of your education, qualifications, and work experience. Resume
A question that calls on the person responding to take a guess or use his or her imagination. Hypothetical Question
A structured conversation designed to gather information. Interview
A portable case containing a sample of a job candidate's best school assignments or examples of other work done. Portfolio
Question to be asked at the end of an interview Responsibilities of the job

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Character Traits Word Search

Type
Word Search
Description

This word search contains the following answers:

Equitalbe
Efficient
Discreet
Discerning
Diligent
Determined
Dependable
Deferent
Decisive
Creative
Courageous
Cooperative
Content
Consistent
Considerate
Confident
Concerned
Compassionate
Committed
Available
Attentive
Appreciative

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Taxing and Spending Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

payments by individuals taxes
total income of an individual minus certain deductions taxable income
one who depends primarily on another dependent
money an employer withholds from worker's wages withholding
financial instruments, bonds, notes etc.. securities
total amount of money the gov owes national debt
a 12 month accounting period fiscal year
expenditures required by law uncontrollables
benefits that congress has provided by law to individuals entitlements
total budget changes only a little from one year to the next incrementalism
using go spending and taxation to influence the economy fiscal policy
controlling the supply of money & credit to influence the economy monetary policy
sum of all goods and services gnp
rate the fed charges members banks for loans discount rate
percentage of money member banks must keep in federal reserve banks reserve requirement
federal reserve system uses to affect the economy by buying or selling gov securities open market operations
the gov both supports & regulates private enterprise mixed economy
gov should keep its hands off the economy laissez faire
several corporations combined their stocks & allowed a board of trustees trust
business that controls so much of a product, service ,or industry that little or no competition exists monopoly
exists when a few firms dominate a particular industry oligopoly
stocks & bonds (great depression) securities
practice of negotiating labor contracts collective bargaining
court orders to prevent an action from taking place injunctions
programs designed to help elderly , ill, & unemployed citizens social insurance

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Customer Service Week Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

Recognize with gratitude; be grateful for appreciate
Transmit information communicate
A form used in making a request application
When a customer's service is not working we submit a ____ ticket trouble
Someone who pays for goods or services Customer
The opportunity to pay a bill late without having services shut off is an arrangement
Hear with intention listen
Watch your ______ when speaking to customers tone
Work done by one person or group that benefits another service
To add autopay a customer must log into smarthub
Being of service or assistance helpful
A facial expression characterized by turning up the corners of the mouth; usually shows pleasure or amusement smile
The first known use of a ______ was in 1885 phone
Customers that put their services on vacation over the summer are called snowbirds
If the caller is upset, stay calm

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