Product Knowledge Crossword

Equipment needed to receive Charter’s Voice Service.
This package allows customers to select 10 channels out of a list of 75.
These premium channel are not included in TV Gold.
This allow customers to record 50 shows at a time.
You should always refer to this resource before consulting with a supervisor.
Our Internet Service Does not include...
This modem is required for our internet service.
This Package does not include locals or sports.
This provides discounted internet service to households that meet certain requirements.
This is an urban package that gives you 50 popular networks.
This package gives the customers access to 77 Spanish channels and 22 English channels
This piece of equipment comes free with our internet service
This is the name of our selling technique.
A function of Security Suite that protects children from harmful websites.
This is our base internet service.
3 letter abbreviation for this service that can be ordered directly from the customer’s remote control.
This gives you 5 premium networks for one price included only with Choice or Stream.
This is the acronym for our buying motivators.
Piece of equipment needed to receive WIFI in the home.
This protects our customers computers from viruses.
We offer this amount of premium networks.
This service allows customers to stream content from channel providers that are contained within the customer’s level of Spectrum TV service.
This package gives you 25 pre-determined channels.
This allows you to call 70 countries at a rate of $5.00 mo
There are no ____ __ ___ included with our Voice service.
Number of premium channels included in Gold.
A customer can only have ____ amount of lines with our phone service
One of the three internet packages.
This allows customers to control their phone features online.