Appendix Crossword

Interviewing is a planned and structured conversation between two or more persons that uses questions and answers to meet a specific
The interviewer determines the interview purpose, plans the questions, and manages the flow of the
The interviewee is the person answering the
Employment interviews manage an organization’s
Information interviews generate knowledge or understanding about a particular
Selection interviews determine whether applicants have the education, experience, and proper attitude required for a
Performance or appraisal interviews evaluate employees’ work and set new
Exit interviews identify why an employee is leaving and use insights to improve
Developing an interview protocol, a list of questions, written in a logical order, that guide the
Primary questions introduce topics or new areas within a
Secondary questions follow up on answers given by an
Open questions give interviewees a lot of freedom in formulating their
Closed questions usually require only a yes or no
Neutral questions are designed to find out what the interviewee thinks or feels about a
Leading questions point the respondent to a preferred
Attending skills show that you are mentally and physically ready to listen by
Paraphrasing is restating in your own words what you think the person
Rapport building is exchanging messages that create a bond and a positive first
Leave-taking is the process of ending an
Résumé is a written summary of your education, work experience, and