Communication Strategies Crossword

unfair and one-sided
being able to put yourself in someone else's shoes
having mutual trust and support of another person
a person one knows slightly, not a close friend
watching something happen/not taking part
an assumption you make about someone/group
An opinion that is not based on fact/actual experience
how someone deals with a situation
being a support for someone/possibly in a stressful situation
Being able to understand the feelings of another
Hard feelings over being wronged
working together to accomplish a goal
find a way over or through a situation
give and take so all parties are happy
Being at the front of a group or project
pressure or tension
being dedicated to someone or something
feeling of delight/elation
looking at a situation with thoughtfulness