Consumer Vocab Worksheet

Any one who uses goods or services.
A non-profit organization offers consmer education and info. on a company's consumer complaint record.
Federal agency that enforces safety standards for food, drugs, and cosmetics.
a federal agency that was formed to set and enforce safty standards of products such as household appliances, toys, and tools.
A federal agency which was formed to protect consumers against false advertising, illegal sales schemes, and unfair trade.
A federal agency helps answer questions or problems and help resolve consumer complaints and provide consumer education.
Statement made by manufacturer concerning the responsi bility for quality, characteristics, & performance of product or service.
Any business practice which is considered unethical or illegal.
Amount of goods and services available for sale at verious prices at stated times.
A product that dows not meet the standard requirements, contains flaws or imperfections.
Work performed to meet the needs of those buying the work. Repair work, personal grooming, transportation, services from doctors lawyers.
Market sitiuation in which only one organization produces the entire product.
Basic items a person must have to survive.
Unplanned consumer purchases, done spur of the moment.
Looking at different brands of same item in various stores to compare price, quality, features, and stores before buying.
Brand name that is widely recongnized and sold in many different stores. Associated with quality.
Band owned by a particular store. store will either manufacture their own product and put their name on it or purchase the product from a manufacture with the right to put their name on it.
Surplus products purchased from many different manufactureers and then labeled with plain white and black labels. Quality varies.
Repair or replacement must be free.
May require the consumer to pay labor fees or handling charges.