Type
Bingo Cards
Description

lobby
single bed
swimming pool
double bed
hotel
hot tub
handicapp facilities
pull out couch
receptionist
resort
inn
roll away bed
adjoining room
check in
book a room
check out
bed and breakfast
amenities
cancel a reservation
wake up call
ice machine
room with a view
continential breakfast
ask the concierge

    Customize    

Hospitality Crossword

Type
Crossword
Description

Restaurant person who is a trained and knowledgeable wine professional sommelier
A hotel employee whose job is to assist guests by booking tours, making theatre and restaurant reservations concierge
Maid in a hotel who cleans the rooms housekeeper
A person employed in a hotel to receive guests and deal with their bookings receptionist
Hotel employee who handles calls from guests who want to make a room reservation reservationist
A professional cook chef
Person who accepts orders from the dining room, relays them to the appropriate stations of the kitchen, and checks each plate before it leaves the kitchen aboyeur
Tip Gratuity
Food list Menu
Employee who delivers luggage to your hotel room porter
A place to stay with lots of rooms Hotel
Another term for a booking reservation
Head waiter Maitre d
Person responsible for washing up, cleaning and basic food preparation kitchen porter
What you need to pay at the end of your meal Bill

Hospitality and Tourism Chapter 10 Vocabulary Crossword

Type
Crossword
Description

Is large and provides many services. Full-Service Hotel
A hotel staff member who helps guests make arrangements. Concierge
Designed to provide for the special needs of conventions and trade shows Convention Hotel
An exhibit during which people show the goods and services they have to sell. Trade Show
The space where a trade show is held Exhibit hall
A large building designed specifically to hold large meetings, conventions, and trade shows. Convention Center
Provides the highest level of amenities, service, room furnishings, public spaces, and technology. Luxury Hotels
Caters to the vacationer or leisure traveler. Resort Hotel
A place that provides entertainment, recreation, and relaxation for vacationers. Resort
A hotel accommodation that consists of more than one room. Suite
Focuses on charging lower prices, which it is able to do by providing fewer services than a full-service hotel. Limited-Service Property
Consists of breakfast foods that do not need to be cooked. Continental Breakfast
Offers a medium level of service and midrange price. Limited-Service hotels
Have the lowest rates and least amount of service. Budget Hotels
Includes a variety of accommodations that provide less personal service than a full-service hotel, but more than a motel. Specialty Accommodations
A lodging facility where 60% or more of the total occupancy is generated by conferences. Conference Center
A private home offering one or more guest rooms. Bed-and-Breakfast
An inexpensive place to stay where sleeping rooms, bathrooms, and kitchen facilities are shared. Hostel
The day-to-day running of the hotel. Hotel Managment
A group of independent hotels that creates a central office for reservations and marketing. Referral System
Another way of saying 'Referral System' Affiliation Group
Another way of saying 'Referral System', plural is Consortia. Consortium
The official rate for one night's lodging at a lodging property. Rack Rate
The price actually charged to a guest for one night's lodging. Room Rate
A room rate that includes meals. Meal Plan
The whole idea of the lodging property or chain. Lodging concept

Hospitality Crossword

Type
Crossword
Description

Another term for a booking Reservation
A morning phone call from the front desk, acts as an alarm clock Wake up call
It is a Hotel key performance indicator calculation that shows the percentage of available rooms or beds being sold for a certain period of time Occupancy
It refers to commercial transactions conducted electronically on Internet E-commerce
An extra service or product given to guest by the hotel, typically at no extra charge Amenities
A hotel employee whose job is to assist guests by booking tours, making theatre and restaurant reservations Concierge
When a guest orders food or drink to be delivered to their room Room Service
A staff who helps guest with many different personal services; these services could range from shoe polishing to parking the guest’s car Valet
The total amount of guests a hotel can cater for at any given time Capacity
A collection of independent boutique hotels that aim to showcase some of the most beautifully orchestrated hotel experiences the world has to offer Autograph Collection
An American multinational diversified hospitality company that manages and franchises a broad portfolio of hotels and related lodging facilities Marriott
The wisdom gained through practical application Experience
An information booklet Brochures
The area where guests arrive at a hotel and check-in to their rooms Reception
To have no rooms available Fully booked
Performing a variety of cleaning activities such as sweeping, mopping, dusting and polishing Housekeeper
Someone who mixes and serves drinks to customers, alcohol or non-alcohol beverages for bar and restaurant patrons Bartender
The case where some customers with a reservation do not show up to use the room(s) reserved for them, without explicit cancellation. No-Show
One or more rooms available to accommodate guests Vacancy
A person that is currently registered to stay at a property and/or has stayed at a property Guest

Hospitality Word Search

Type
Word Search
Description

wash machine
laundry room
check in
lobby
luggage cart
ironing board
managers
engineering
housekeepers
Huddle
guests
vacuum cleaner
pillow
cinnamon rolls
parking lot
bath towels
lotion
air conditioner
breakfast
soap dish

Hospitality Industry Word Search

Type
Word Search
Description

Inflight catering
Motorway services
Services
Sports arenas
Fast food
Attractions
Casino
Nursing home
Hospital canteen
Contract caterer
Spa
Holiday resort
Event caterers
Wedding venue
Canteen
Bed and breakfast
Restaurant
Hotel
Cruise ship
Wine bar

Functions of Hotel Front Office Word Search

Type
Word Search
Description

Written
Strategies
Relevance
Oral
Manager
Function
Duties
Communication
Beverages
Visual
Settlement
Receptionist
Night Audit
Information
Food
Department
Cashier
Bellboy
Valet
Sales
Presentation
Marketing
Housekeeping
Entertainment
Concierge
Booking
Attendant
TImely
Reservation
Personnel
Manual
Guest
Electronic
Complete
Bill
Accounts

Event Planning Vocabulary Crossword

Type
Crossword
Description

An order for services (or goods) prior to an event Advance Order
Representative of an entertainer who arranges for appearances, performances or shows Agent
Moveable panels used to subdivide a larger area, such as a hotel ballroom, into smaller rooms Air Walls
Any products that can be purchased separately, as opposed to in a package A La Carte
Any outside light such as sunlight coming through windows, or overhead room light Ambient Light
The facilities and features of a property Amenities
Three meals a day are included in the price of a meal plan at a resort or hotel American Plan
The part of a stage in a theater extending in front of the curtain Apron
Chairs set up in rows facing the speaker or stage, also called Theater Style Seating Auditorium Seating
A type of illumination from behind the subject or stage Backlight
A cloth, drape or panel hung at the back of a stage set backdrop
The lead person or persons, appointed by the venue, charged with overseeing food service at an event Banquet Captain
A round table used at a banquet that usually seats between 8-12 guests, depending on its diameter Banquet Round
Days or periods when tickets or certain prices are unavailable, usually coinciding with holidays and peak travel seasons Blackout
Required dress is formal; tuxedos for men and evening dresses for women Black Tie
Food is prepared and set up at tables where guests serve themselves Buffet
Seats or a set of rooms set aside for group sale; to reserve such space Block
Required dress is what would normally be worn at the office, i.e., business suits Business Attire
Room setup whereas chairs are placed in rows forming a V-formation facing the stage or podium, also called Herringbone and V-Shape Chevron Seating
Room set up whereas tables are set in rows with chairs all facing the stage or podium Classroom Seating
Generally considered a middle ground between business formal wear and street wear, but its definition can vary widely among different organizations Casual Attire
Person at a venue or facility who can arrange for transportation, tours, tickets or restaurant reservations Concierge
Light morning meal that usually includes coffee, tea, juice and rolls Continental Breakfast
Actual number of meals served Covers
A professional or company that provides services for a trade show and its exhibitors, i.e., carpets, pipe and drape, labor Decorator

Chapter 10 The world of Lodging Word Search

Type
Word Search
Description

budget hotel
concierge
consortium
guest mix
hostel
luxury hotel
meal plan
resort
room rate
specialty accommodations
suite
trade show

Event Planning Terms-Section 2 Crossword

Type
Crossword
Description

Representative of an entertainer who arranges for appearances, performances or shows. agent
Any products that can be purchased separately, as opposed to in a package. alacarte
Person at a venue or facility who can arrange for transportation, tours, tickets or restaurant reservations. concierge
Light morning meal that usually includes coffee, tea, juice and rolls. continentalbreakfast
Total number of guests at any point in time. count
Person who guides discussion for panels or in small groups. facilitator
A festive occasion or a lavish social event usually with entertainment or a speaker. galadinner
A session to which all conference attendees are invited. generalsession
Actual number of guests attending an event. headcount
Table at which honored guests sit. headtable
Number of occupied sleeping rooms in a hotel on any given night. housecount
Minor, miscellaneous expenditures. incidentals
Person or company who prepares and delivers food at a facility. off-sitecaterer
Facility offers catering services on-site. on-sitecatering
A catering company that appears on a list offered by a venue from which meeting and event planners must choose. preferredcaterer
A person or company charged with publicizing an event. promoter
A social gathering with food and drinks often held to welcome guests. reception
A platform for people or materials, often put together to form a stage. risers

Life skills Crossword Puzzle

Type
Crossword
Description

Something you use to remember to do homework Assignment Notebook
Something you use to wake up on time Alarm Clock
_______ is the best policy Honesty
Come to class ______ Prepared
Making sure _____ is done when it is due. Homework
Don't ______ just do it right away Procrastinate
Make sure your _______ for the day Prepared
______ to do you best Try
________ to make sure that you are ready for the day Double Check
Keep your ______ Word
Use a _______ To help you Planner
Use _______ on your IPad Reminders
Keep your _____ clean Room
Put your stuff in a ________ spot so you don't forget it designated
Use ______ to keep your stuff organized Folders
Write things down to ______ them remember
Don't _____ anything that you may need later Delete
Don't _____ your time doing something unnecessary Waste
________ things out you don't need Throw
Put things away Immediately so you don't ______ them Forget