I-B-A Crossword

a programming methodology that uses a number of existing technologies together and enables Web applications to make incremental updates to the user interface without the need to reload the browser page
a centralized office used for the purpose of processing a large volume of requests by phone
the ability of a group to exhibit a greater degree of intelligence by solving problems collaboratively compared to the intelligence of an individual member
a call center that allows consumers to contact agents via avenues other than by telephone
the integration of telephony and data technologies
a problem-solving model in which a task ordinarily performed by one person is outsourced to a large group or community in order to obtain and analyze large amounts of data
the practice of categorizing online content though tags
a computer-based method of communication in which uses can type and view messages sent to one or more recipients, and view the responses immediately
a web page that integrates content and scripts from multiple web sites to create new applications
a data format that adds human-readable metadata to existing code so that the data can be processed by other software
a person's ability to use technology in non-stationary positions and in transit
the use of audio or video digital-media files that are distributes through Web feeds to subscribed users
a status indicator that conveys a person's willingness and ability to engage in communications
a Web 2.0 implementation by which Web data is contextualized with the addition of machine-readable metadata