FL 1 CH 8 Vocab part 2 Crossword

The reasons why a person takes action or behaves in a certain way.
Positions covered by the Fair Labor Standards Act (FLSA); these employees must be paid for every hour of overtime.
A specific description or statement of what a manager wants to achieve.
The process that a company uses to integrate new employees into an organization.
Appropriate for teaching skills that are easily demonstrated and practiced, such as preparing menu items, operating cash registers, and using tools and equipment.
Goals that focus on broad statements of what the organization as a whole wants to achieve.
The process that helps new employees learn about the procedures and policies of the operation and introduces them to their coworkers.
The most effective way a manager has to rate and evaluate employee performance.
The ways in which managers interact with staff and the value system that governs their daily conduct.
These systems allow servers to enter orders and prompts for other order information.
A general attitude toward a person, group, or organization on the basis of judgments unrelated to abilities.
Meaningful communication among employees from diverse cultures and backgrounds.
An intentional process followed in a logical sequence. Following the sequence leads to a reasonable conclusion.
Used to explore all of a problem's potential causes. Each step provides input to the next until the final phase, which calls for documenting the outcome of the process.
The sum of activities a person performs to meet goals and/or to further his or her career.
The combination of the knowledge, skills, attitudes, and behavior a person shows while performing a job. It includes interactions with other employees, vendors, and guests.
The action or situation that initiates a problem.
Discussions that come before a job interview. They are intended to find out whether an applicant meets the basic requirements to be considered for the job.
Generalizations that individuals make about particular groups that assume that all members of that group are the same.
A series of interviews used as part of the screening process for a job.
A group of individuals with different skill and experience levels who are working to complete a task or meet a goal.
Working as a group and using each member's strengths, so that the group can attain a higher level of success than working alone.
The process of acquiring the knowledge, skills and competencies necessary for a specific position or assignment.
The number of people who leave a company during a given time period.
Describes what an organization wants to become and why it exists. Vision statements aim high and are inspiring, stimulating, and exceptional.
Guiding principles that effective leaders use in setting the professional tone and behavior in their operations.
No violation is forgiven; the offender is disciplined accordingly. The discipline goes up to and includes termination.