Working in Health & Social Care Crossword

What A is someone who speaks on behalf of another individual?
What M is the type of care that involves the work of a range of professionals?
What P is the type of care that sees the needs and interests of the service user as priority?
What W is the process of reporting a concern to a manager whilst remaining anonymous?
What R is the process used to support an individual in returning back to normal life
What I is where an individual is encouraged to do things for themselves
What E is the process where an individual believes that they can do something on their own?
What P is a document that lists the rules that exist in a setting?
What P is the document that explains exactly how to carry out a policy in the setting
What R identifies something dangerous that could happen in a setting?
What E allows service users to comment on the quality of their experiences in a setting?
What D is another name for service user information?
What C is the list of guidelines used to guide the work of professionals?
What C is another word used for behaviour
What E decides whether you are entitled to something or not?
What R is the collection of service user information stored?
What S is the word used when considering the protection of service users
What A is carried out to consider the potential risks within a setting?
What I is the word used when something significant has occurred?
What B causes an individual difficulty in getting from one point to the next?