Chapter 15-Communication Crossword

Sending information, ideas or feelings from one person to another
Something that diverts your attention
Outguessing the speaker
Becoming too eager to respond to the speaker
Listener only listens for certain things
When the listener does not care what is going on or is just waiting to talk
The way in which words are spoken
How distinctly or clearly you speak
Usual form of language used by the majority of Americans
Set of rules about correct speaking and writing
Leaving a message when no one answers the phone
Total of all the words you know
A written from of communication used within a business
A common form of written communication use by businesses
A convenient, inexpensive form of business communication that is instant
A short, handwritten message