Ch. 1 Business Communications Crossword

are actions or conditions that express a meaning. Gestures, posture, facial expressions, color and lighting are examples of nonverbal symbols.
is a person who creates and shares a message.
a person who hears, sees, or reads symbols and interprets a message.
the mode or form used to send a message.
is the response of a receiver to a message. Feedback can be nonverbal or it can be verbal.
is sending and interpreting messages related to products, services, or activities of a company or an organization.
refers to the physical and social setting in which a message is sent or received.
is the process of seeing and interpreting written words and symbols.
conditions within a receiver or sender that hinder communication. People have different educational backgrounds, experiences, and biases that affect how they send and receive messages
conditions outside the receiver and the sender that hinder communication. Poor lighting, heat or cold, humidity, uncomfortable seating, and noise are examples.