Refunds and Research Crossword

Looking for helpful information
Happens when a TP overpays their taxes for the year
Used to find out if a letter has been issued, ie 12C
The ______ screen allows you to research ERINV and Unpostables, when you can't locate the return.
The system we use to do most research
Used to research letters, so you can see what was sent to the TP
Who do we refer TP to, when they have a TOP offest?
Whick CC is used to initiate a trace?
Form 3911 is used for a ______ ______.
If a refund is a RAC/RAL, who should the TP contact, if the refund has already been sent, and TP has not received it?
Which CC gives an overview of active modules on TP's account?
What does TC 840 indicate?
TP will file Form 8379 to safeguard their portion of a refund, if thet are an ______ ______.
X1020 is Accounts ______.
Form 1040X is used to ______ TP's original return.
You must prepare a ______, if TP's issue has passed the normal timeframe.