Hospitality Terms Crossword

Average Room Rate (calculated by dividing revenue generated from income from hotel rooms sold by the total number of rooms sold)
the amount of rooms at the hotel open for sales for a specific set of dates and / or types of accommodation.
the distribution of rooms to various reservation mediums used by a hotel. (MegaLynx, Expedia, Sabre, etc.)
Process of extending the relationship with our guests to enhance repeat business. Commonly automated to include pre and post stay elements, along with loyalty programs etc.
Network of electronic reservation systems used globally by travel agents booking hotel rooms (and airlines).
The length of time between when a booking is made and the actual stay date.
A guest who doesn’t show up, despite having a reservation.
the rate at which reservations are made for a particular date or date range.
The number of rooms available for a hotel to sell or distribute across all Channels is called an Inventory.
rooms with a common wall between them, but not directly connected
Rooms close to each other, perhaps across the hall.
Rooms with individual entrance doors from the outside and a connecting door between. Guests can move between rooms without going through the hallway.
amenities or features that are above the standard room types: whorl pool tub, pool side, balcony, etc.
Room Revenue, Per Available Room
The term refers to demand being severely restricted by capacity. When unconstrained demand is above the capacity of the hotel.
the quantity of rooms in a hotel that could be sold if there were no constraints, no limits.
a standard rate, often Rack , that all other rates are built from.
The Master bill for a group or an event. All charges to be paid by the group will be placed on this Master bill.
Periods of time that have specific levels of demand.
A hotel’s booking season that is between high season and low season. Has less crowds, but some of the same advantages of peak seasons, like weather, attractions and amenities.