Hospitality Crossword

Another term for a booking
A morning phone call from the front desk, acts as an alarm clock
It is a Hotel key performance indicator calculation that shows the percentage of available rooms or beds being sold for a certain period of time
It refers to commercial transactions conducted electronically on Internet
An extra service or product given to guest by the hotel, typically at no extra charge
A hotel employee whose job is to assist guests by booking tours, making theatre and restaurant reservations
When a guest orders food or drink to be delivered to their room
A staff who helps guest with many different personal services; these services could range from shoe polishing to parking the guest’s car
The total amount of guests a hotel can cater for at any given time
A collection of independent boutique hotels that aim to showcase some of the most beautifully orchestrated hotel experiences the world has to offer
An American multinational diversified hospitality company that manages and franchises a broad portfolio of hotels and related lodging facilities
The wisdom gained through practical application
An information booklet
The area where guests arrive at a hotel and check-in to their rooms
To have no rooms available
Performing a variety of cleaning activities such as sweeping, mopping, dusting and polishing
Someone who mixes and serves drinks to customers, alcohol or non-alcohol beverages for bar and restaurant patrons
The case where some customers with a reservation do not show up to use the room(s) reserved for them, without explicit cancellation.
One or more rooms available to accommodate guests
A person that is currently registered to stay at a property and/or has stayed at a property