Puzzles and worksheets similar to Customer Service Word Scramble

Thankful Word Search

Word Search

Benefits Specialist
customer service



the fact of two things being seen or placed close together with contrasting effect.
If you do not know the name of the person that you are writing to, use the greeting “Dear Sirs,”.
the day of the month of the year
Ending a letter
Three in a row
Speaking to someone directly
factual statement use to bring a point
a statement believed on by you
question that doesn't need a answer
facts/opinions using percentage to back it up

Get to Know HROO Crossword

Get to Know HROO Crossword

SSU who announces jobs
SSU who handles discipline and unions
SSU where reasonable accommodations are worked
SSU who classifies jobs
HROO team sounds like a police team
Type of employees ERS works with
One could say they are "delegated" to "examine" applicants
Office who services VA department level staff
This team will strategically guide our customers
Office who handles HRIS, Resources, Training, Consultation and Quality
The HROO office with the largest customer base
Form known for use in classifications
Biggest project for ER/LR beginning in Sept each year
What does the "c" in HRMACS stand for?
Who grants DEO's authority to announce?
Type of jobs DEO announces
R&S does this in addition to recruitment
SWAT provides services to any _____ entity
SBO will be a _______ between the customers and SSUs
The Front Office services _________ and ___________customers

Cyber Awareness Month Crossword


Something that shows up in a email
Hard to detect both by Users
Identity and Privacy Protection
Someone attempting to create Identity fraud
A security mechanism prohibiting the execution of those programs on a known malicious or undesired list of software
The occurrence of disclosure of confidential information, access to confidential information, destruction of data assets or abusive use of a private IT environment. Generally, a data breach results in internal data being made accessible to external entities without authorization.
A security tool, which may be a hardware or software solution that is used to filter network traffic.
A form of identity theft in which a transaction, typically financial, is performed using the stolen identity of another individual. The fraud is due to the attacker impersonating someone else.
he likelihood or potential that an employee or another form of internal personnel may pose a risk to the stability or security of an organization
Any code written for the specific purpose of causing harm, disclosing information or otherwise violating the security or stability of a system. Malware includes a wide range of types of malicious programs including: virus, worm, Trojan horse, logic bomb, backdoor, Remote Access Trojan (RAT), rootkit, ransomware and spyware/adware.
The likelihood or potential that an outside entity, such as an ex-employee, competitor or even an unhappy customer, may pose a risk to the stability or security of an organization. An outsider must often gain logical or physical access to the target before launching malicious attacks.
A form of unwanted or unsolicited messages or communications typically received via e-mail but also occurring through text messaging, social networks or VoIP. Most SPAM is advertising, but some may include malicious code, malicious hyperlinks or malicious attachments.
A form of malware that often attaches itself to a host file or the MBR (Master Boot Record) as a parasite. When the host file or MBR is accessed, it activates the virus enabling it to infect other objects. Most viruses spread through human activity within and between computers
a dishonest scheme; a fraud.
The act of falsifying the identity of the source of a communication or interaction. It is possible to spoof IP address, MAC address and email address.
A form of malware that monitors user activities and reports them to an external their party. Spyware can be legitimate in that it is operated by an advertising and marketing agency for the purpose of gathering customer demographics. However, spyware can also be operated by attackers using the data gathering tool to steal an identity or learn enough about a victim to harm them in other ways.
An attack focusing on people rather than technology
Alerts used as a warning of danger.
an attempt by hackers to damage or destroy a computer network or system.
a specific aspect of broader concepts such as cybersecurity and computer security, being focused on the specific threats and .
the ultimate call control center that gives customers full control of all T-Mobile's scam protection options.
Malware is defined as any device software that aims to cause damage and steal data. Malware is an abbreviation for malicious software. Ransomware and trojan, for example, are types of malware widely used in email attacks

Red Ant Keyword Wordsearch

Word Search

Virtual consultations
Customer experience
Concierge services
Platform agnostic
Retail innovation
Red Ant

KEY TERM TOPIC 2.3 Crossword


It is a measure of how efficiently this process is being carried out
Are things other people do far you such as cutting you hair
This is where a single items is made from start to finish , usually according to the customer’s specifications
Involves materials and components arriving at the workplace just in time for use and ‘finished’ products being immediately to customers with very little or no stock kept in case of problems with delivery or work in progress, etc.
Is the process of inspecting and testing products in ode to reduce the number of ejects in the production process and returns from customers
Is a series of activities designed to maximise the level of satisfaction that customers gain from purchasing product or service from a business
Is the raw materials and components , work in progress o finished goods a business holds at any one time
Is what is sacrificed when one course of action is taken over another
Involves the use of machines to carry out operational tasks
Is the length of time taken between two or more processes
Is a systematic approach to selling which involves a series of steps with the ultimate aim of making a sale

Ch 20 Key Terms Test Crossword

Ch 20 Key Terms Test Crossword

To leave one homeland to live elsewhere because of economic troubles and settle in another
a minority that speaks a different language or follows different customs than the majority of people in a country
A large open area beneath a ship's deck, often used to house traveling immigrants
A shop or factory where workers work long hours at low wages under unhealthy conditions
to absorb fully; to adopt as one's own; to absorb a group into the culture of a larger population
A building in which several families rent rooms or apartments, often with little sanitation or safety
poor, crowded, and run-down urban neighborhoods
residential areas that sprang up close to or surrounding cities as a result of improvements in transportation
the name associated with America in the late 1800s, referring to the extravagant wealth of a few and the terrible poverty that lay underneath
institutions located in a poor neighbor-hood that provided numerous community services such as medical care, child care, libraries, and classes in English
state educational institutions built with the benefit of federally donated lands
writing which exaggerates sensational, dramatic, and gruesome events to attract readers, named for stories that were popular during the late 1800s; a type of sensational, biased, and often false reporting
A 19th century artistic movement in which writers and painters sought to show life as it is rather than life as it should be
loyalty to a local area
a type of music with a strong rhythm and a lively melody with accented notes, which was popular in early 1900s
stage entertainment made up of various acts, such as dancing, singing, comedy, and magic shows

Visual Arts Crossword


What is a mark which connects two points on a 2-dimentional surface
What lines are graceful, soft, organic, and growing
What lines are harsh, geometric, and mechanical
What adds value to the illusion of 3 dimensions on a 2-Dimensional service
Something you can feel whether it is rough or smooth to the touch. This is called “tactile”.
In a two-dimensional work of art, artists create a sense of three-dimensional space and depth using perspective
The need to have all parts of an artwork in exactly the same in weight
This can be the focal point of the artwork. It is an important part in the artwork. It is closely related to proportion, scale, and perspective
This is another principle artists can use to emphasis, to provide variety and interest, or to create a certain feeling in the work
What in art can be defined as the relation based on size between parts or objects within a composition

Business Education Word Search

Word Search

local government
support agencies
local community
uk government

Over Fishing Crossword


The maxium amount of fish that can be taken from an ecosystem without harm
Net that catches the least amount of bycatch
The fish that are caught by accident
The agency that monitors the amount of fish caught
If fish lower on the food chain get overfished the population of organisms at the top of the food chain will _________
The FOA believes _______ of the oceans fish population is depleted
When fish are caught at a rate faster than ecosystems can recover
The harvesting of seafood for food to make a profit
The gathering of certain sea life in order to produce products
How many tons of stock are caught and discarded every year
A technique where a net is dragged through the water
When a wall of netting is used to circle a group of fish
A straight line of netting placed on the ocean floor with weights
Scientist believe that in order to reduce overfishing there needs to be harsher ______
seafood counts for _____ of the worlds food needs