Type
Crossword
Description

This crossword contains the following questions and answers:

GSA Guest Service Agent
Cleans the room Housekeeper
3rd Shift Night Audit
Areas that do not directly generate revenue Support Centers
Must have one to log in to HOS / cA Role
BAR Best Available Rate
Closed to Arrival for example. Restriction
Almost _______ percent employee turnover seventy
Rooms Division is one of these Revenue Center
Used to override RM / RC Settings: ______ Edit Range
Default room type bucket Standard
Minimum number of rate years to be configured three
Special _______ let you set up rates for unique high demand days Events
Guarantee and Cancel Policies
Minimum Length of Stay MLOS
Statistical Data on ST / cA Homepage Smart Welcome
Must have this Role to have full access Hotel Configuration: _________ Manager General
Shows guests due to check in for the day: ___________ List Arrivals
Shows guests due to check out for the day: ___________ List Departures
Shows guests currently checked in to the hotel: ___________ List In House
A Tour Buses or Wedding Parties for example Groups
Specific rooms set aside for a group Blocks
Past Stay of a Guest can be found in the Guest _________ Profile
This will show a weeks worth of room type availability: ________ Availability Future
Internal Hotel Accounts - a.k.a _______ Accounts House

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Hospitality Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

Restaurant person who is a trained and knowledgeable wine professional sommelier
A hotel employee whose job is to assist guests by booking tours, making theatre and restaurant reservations concierge
Maid in a hotel who cleans the rooms housekeeper
A person employed in a hotel to receive guests and deal with their bookings receptionist
Hotel employee who handles calls from guests who want to make a room reservation reservationist
A professional cook chef
Person who accepts orders from the dining room, relays them to the appropriate stations of the kitchen, and checks each plate before it leaves the kitchen aboyeur
Tip Gratuity
Food list Menu
Employee who delivers luggage to your hotel room porter
A place to stay with lots of rooms Hotel
Another term for a booking reservation
Head waiter Maitre d
Person responsible for washing up, cleaning and basic food preparation kitchen porter
What you need to pay at the end of your meal Bill

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Banking Terms Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

Bank branch offices, hours of operation, availability of ATM Location
Direct deposit, automatic payments, overdraft protects, online banking, discounts or free checking for students Special Features
Monthly charges, per check costs, printing of checks, balance inquiry cost, ATM checks Fees
Minimum balance, holding period for deposited checks Restrictions
An payment system where bills are paid through direct withdrawal from a bank account Automatic Payment
A financial cooperative owned by its members to serve its members. It offers the same financial services as a bank Credit Union
Allow customers to get cash and conduct banking transactions ATM
An account that allows you to deposit money and write checks on that account. Checking Account
The amount of money currently in an account Balance
A business that keeps money safe fro its customers, lends money to borrowers, and provides other financial services Bank
A banking card that can be used to purchase goods and services electronically. The amount is transferred immediately. Debit Card
The least amount of money a bank requires when opening an account Minimum Deposit
The money put into a bank account Deposit
A savings or checking account set up in the names of more than one person Joint Account
The money a bank pays for the use of a person’s money. Interest is referred to in terms of annual percentage rate (APR) Interest
Tells how much money you currently have in your account (account balance) Inquiry
A secret number or code that protects the security of an account PIN
An amount of money taken out of an account Withdrawal
A bank account that allows you to put money away to use later. The bank pays interest in exchange for the use of the money in the account Savings Account
Business done with a bank, including deposits, and withdrawals Transaction
A bank employee who performs banking services for the public, such as cashing checks and accepting deposits Teller

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Chapter 11: Front Office Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

A room where guests sleep for one or more nights. SleepingRoom
A room that customers rent for an activity. FunctionRoom
Another name for sleeping room. guestroom
The part of the hotel that handles all tasks involved in preparing and selling sleeping rooms. roomsdivision
The manager in charge of the rooms division. roomsdirector
Handles everything related to selling sleeping rooms and interacting with guests. Frontoffice
The manager in charge of the front office. frontofficemanager
The person who makes reservations when guests call the lodging property. Reservationsagent
Record that includes the guest's name, address, phone number, dates of reservation, room assigned, and any special requests. reservationrecord
A count of the number of rooms sold and the number of rooms available each day. roominventory
A person that supervises the uniformed services staff. bellcaptain
A person that takes care of all guests needs as guests arrive at the hotel. doorattendant
Responsible for helping guests with luggage in the hotel. bellattendant
A phone call placed by the hotel to the guest's room at a specific time requested by the guest. wakeupcall

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Financial Literacy Terms Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

one who takes risk and initiative to set up their own business entrepreneur
tax paid on business profits corporation tax
amount of pay you ear before any deductions are made gross pay
these are taken away from the tax amount you owe tax credit
the principle states that you cannot make a profit from insurance indemity
amount of pay you take home after all deductions net pay
an entrepreneur must be will to take this in order to set up a business risk
this principle state that you must tell the whole truth when applying for insurance utmost good faith
this type of checking account pay customers interest interest bearing
to designate oneself as the payee by signing a check endorse
a written order used to tell a bank to pay money from an account to a check holder check
Electronic Funds Transfer EFT
a check written to this person payee
not enough money in the account to cover the check insufficient funds
this type of account one person can make withdrawals single
this type of account are owed by more than one person joint
things that are necessary needs
things you would like to have wants
when you set money aside for a "rainy day" emergency funds
The amount of money you allocate to pay for items budget
everything you need, want or do requires what money
when you take money out of your bank account withdrawal
the amount of money you have available in your account balance
person identification number PIN
check returned to drawer's account and funds are withdrawn check clearing

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Hospitality Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

Another term for a booking Reservation
A morning phone call from the front desk, acts as an alarm clock Wake up call
It is a Hotel key performance indicator calculation that shows the percentage of available rooms or beds being sold for a certain period of time Occupancy
It refers to commercial transactions conducted electronically on Internet E-commerce
An extra service or product given to guest by the hotel, typically at no extra charge Amenities
A hotel employee whose job is to assist guests by booking tours, making theatre and restaurant reservations Concierge
When a guest orders food or drink to be delivered to their room Room Service
A staff who helps guest with many different personal services; these services could range from shoe polishing to parking the guest’s car Valet
The total amount of guests a hotel can cater for at any given time Capacity
A collection of independent boutique hotels that aim to showcase some of the most beautifully orchestrated hotel experiences the world has to offer Autograph Collection
An American multinational diversified hospitality company that manages and franchises a broad portfolio of hotels and related lodging facilities Marriott
The wisdom gained through practical application Experience
An information booklet Brochures
The area where guests arrive at a hotel and check-in to their rooms Reception
To have no rooms available Fully booked
Performing a variety of cleaning activities such as sweeping, mopping, dusting and polishing Housekeeper
Someone who mixes and serves drinks to customers, alcohol or non-alcohol beverages for bar and restaurant patrons Bartender
The case where some customers with a reservation do not show up to use the room(s) reserved for them, without explicit cancellation. No-Show
One or more rooms available to accommodate guests Vacancy
A person that is currently registered to stay at a property and/or has stayed at a property Guest

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Hospitality and Tourism Chapter 10 Vocabulary Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

Is large and provides many services. Full-Service Hotel
A hotel staff member who helps guests make arrangements. Concierge
Designed to provide for the special needs of conventions and trade shows Convention Hotel
An exhibit during which people show the goods and services they have to sell. Trade Show
The space where a trade show is held Exhibit hall
A large building designed specifically to hold large meetings, conventions, and trade shows. Convention Center
Provides the highest level of amenities, service, room furnishings, public spaces, and technology. Luxury Hotels
Caters to the vacationer or leisure traveler. Resort Hotel
A place that provides entertainment, recreation, and relaxation for vacationers. Resort
A hotel accommodation that consists of more than one room. Suite
Focuses on charging lower prices, which it is able to do by providing fewer services than a full-service hotel. Limited-Service Property
Consists of breakfast foods that do not need to be cooked. Continental Breakfast
Offers a medium level of service and midrange price. Limited-Service hotels
Have the lowest rates and least amount of service. Budget Hotels
Includes a variety of accommodations that provide less personal service than a full-service hotel, but more than a motel. Specialty Accommodations
A lodging facility where 60% or more of the total occupancy is generated by conferences. Conference Center
A private home offering one or more guest rooms. Bed-and-Breakfast
An inexpensive place to stay where sleeping rooms, bathrooms, and kitchen facilities are shared. Hostel
The day-to-day running of the hotel. Hotel Managment
A group of independent hotels that creates a central office for reservations and marketing. Referral System
Another way of saying 'Referral System' Affiliation Group
Another way of saying 'Referral System', plural is Consortia. Consortium
The official rate for one night's lodging at a lodging property. Rack Rate
The price actually charged to a guest for one night's lodging. Room Rate
A room rate that includes meals. Meal Plan
The whole idea of the lodging property or chain. Lodging concept

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Financial Literacy Word Search

Type
Word Search
Description

This word search contains the following answers:

minimum payment
lender
late fee
interest
grace period
delinquency
credit score
credit report
credit limit
credit card
collection account
borrower
annual percentage rate
annual fee
withdrawal
transfer
transaction
service charge
overdraft
online banking
minimum balance
financial institution
direct deposit
deposit
debit card
credit union
checking account
Check register
Balance
ATM

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OPSEC is not Puzzling Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

What you should do to your anti-virus software on a regular basis UPDATE
What you should do to all papers with PII or other sensitive information SHRED
Where you should keep your badge when off-site Outofsite
An adversary is considered a _________ THREAT
"Computer1234" would be a bad example of this PASSWORD
Actions that mitigate a threat COUNTERMEASURES
An option to protect your credit FREEZE
What potential harm from poor OPSEC is called RISK
What you must do to emails containing Critical Information ENCRYPT
What a weakness in our practices or defenses is called VULNERABILITY
The type of information that OPSEC protects CRITICALINFORMATION
The number of steps in the OPSEC process FIVE
The Freedom of Information Act is for what type of information FOUO
It is very important to use privacy settings on _______________ SOCIAL MEDIA
What you should remove each time you walk away from your NMCI computer CAC
What you cannot take with your smartphone or camera anywhere onsite PICTURES
What you should practice whenever you discuss your work with anyone NEED TO KNOW
OPSEC is a _______ effort TEAM
What is the abbreviation of the list that shows the commands Critical Information CIL
The kind of email account you can't use to conduct Government business PERSONAL

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D C C H BINGO

Type
Bingo Cards
Description

These bingo cards contain the following answers:

GROUP RESV.
ADD ROUTING
SHOW HOUSE COUNT
CHECK AVAILABILITY
STATE HOTEL CHK IN/OUT TIME
GPS FRIENDLY ADDRESS
FIXED CHARGES
GROUP POLICY
SUITE POLICY
EXPLAIN DUE OUT
GIFT SHOP TO ROOM
RR 2ND DAY CHARGE
CLC
MAKE KEY FOR ELC 114
WHERE IS MLK BALL.
MLK BALL ROOM
CXL POLICY ON GROUP RES
PET FRIENDLY?
WHAT ROOMS MICRO/FRIDGES
RM TYPE ON 2ND AND 3RD FL
WHERE IS PRESIDENTIAL
WHERE IS GUEST LAUNDRY
LOST AND FOUND
BREAKFAST HOURS

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Banking terms Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

The balance of an account less any hold, uncollected funds, and restrictions against the account Available Balance
a check guaranteed by a bank, drawn on the bank's own funds and signed by a cashier. Cashier's Check
an account entry representing money you owe or money that has been taken from your deposit account. Debit
An account entry representing money being added to your deposit account Credit
A deposit of funds that can be withdrawn without any advance notice. Demand Deposit
When the amount of money withdrawn from a bank account is greater than the amount actually available in the account Overdraft
Used to indicate that a certain amount of a customer's balance may not be withdrawn Hold
A transfer of funds from one bank to another using a network such the Federal Reserve Wire Network Wire Transfer
An account that has little or no activity for a significant period of time. Inactive account
The amount paid by a borrower to a lender in exchange for the use of the lender's money for a certain period of time. interest rate

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