Welcome to Cards Crossword

The system in which we log our calls
Max minutes allowed of personal time per day
You are not allowed to leave the premises during a ______
Announcement, E-Forms, and Documents and Resources for our department can be found where in Our World?
This form is used when you have forgotten to clock in/out or need vacation/personal time added to your timecard
If an IVR screen pop up appears and the __________ space is empty, the customer is not verified
Four digit number the account holder chose at account open to verify the account
Your Fiserv security token must be stored in the ___ _______ of your filing cabinet
If a customer requests a new card, the only delivery option they can use that is free is ________ ____
What is the fraud detection network that monitors card transactions from numerous clients to assess the likelihood of fraud through Fiserv?
The amount of bank funds the customer is able to utilize
This type of denial occurs when the customer is attempting to make a purchase to a blocked merchant and/or country
Rental car holds can remain on an account for how many days?
________ is the card maintenance section of AS400
___ Cards are commonly referred to as "chip cards"
Having a smile on your face when speaking with a customer will positively affect the _______ that comes through your voice