Active Listening Crossword

hearing what others are saying, and trying to understand what it means.
an opportunity to state one's case.
sympathetically aware of other people's feelings; tolerant and forgiving.
explain the meaning of
the making of a judgment about the amount, number, or value of something; assessment.
have in or be able to bring to one's mind an awareness of (someone or something that one has seen, known, or experienced in the past).
the study and development of systems for improving and assisting the memory.
say something in reply.
"Your contribution to the proposal for the client was very helpful.
means communication of dissatisfaction
an organization are to inform, persuade, and motivate.
deal with more than one task at the same time.
People, Action, Content, and Time
listeners respond to feelings, emotions and seek to develop a connection with the speaker.
not interested in feelings; rather, they are concerned about the details.
speakers to get the point quickly, be concise and focus on work expectations.
Being detailed, concise and organized are effective when communicating
a listening technique that filters and summarizes to achieve comprehension.
non-listening that consists of appearing attentive in conversation while actually ignoring or only partially listening to the other speaker.
Be extra, extra sweet and nice when responding to them.